Cairns is one of Australia’s most sought-after destinations. The beauty of the landscape and the nature of the people make it an ideal spot to visit. The planning of the area is based around tourism, meaning there is never a shortage of things to do and everything is easy to access.
For the most recent updates of landing and departures at Cairns International and Domestic Terminals click on the relevant link.
Flight information is updated every three minutes and airlines, flight numbers, times and delays are all recorded here.
We have recently upgraded our Flight Information system, should you experience problems please resave the following link to your favourites http://cairnsairport.com.au/flight-schedules
If you are unable to access the Flight Information please try the following:
1. Open a blank Internet Explorer window
2. Open the Tools menu and go to Internet Options
3. Open the Privacy tab on the resulting screen
4. Click on the Advanced button
5. Tick the boxes 'Override automatic cookie handing' and 'Always allow session cookies'
6. Press OK and OK again
Cairns Airport is pleased to offer an easy and efficient way for you to plan your flights to and from Cairns. You can choose the airport you will depart/arrive at, the date and time and the airline you wish to fly.
Simply fill in the form below by clicking on the box representing the option you wish to select, choose your method of searching, click “Search” and your available choices will appear.
Number of Days |
Parking Price |
School Holiday Special Price |
| 1 | $16 | $16 |
| 2 | $30 | $30 |
| 3 | $44 | $44 |
| 4 | $58 | $58 |
| 5 | $72 | $69 |
| 6 | $86 | $69 |
| 7 | $100 | $69 |
* School Holiday Parking Special valid 17 September - 4 October 2010;
* Any days falling outside of the valid period will be charged at the regular daily rate ($14 per day);
* For stays of longer than 7 days the additional days will be charged at the regular daily rate ($14 per day);
* On returning to the airport, visit the car park service kiosk, mention the website special or advertisement. The car park attendant will process the discount for you.
Short-term and long-term parking and parking for people with a disability are located within the public carparks adjacent to both the Domestic and International Terminals. The public carparks are fully-automated and operate 24 hours per day. They are run by Wilson Parking.
On entry to the carparks you can insert your credit card into the machine or push the button to be allocated a ticket. Payment is made on departure. If you have chosen to use your credit card you simply insert it again in the machine at the car park exit. (Receipt will be issued on payment).
Cash payments can be made at one of the paystations which are available for both the Domestic and International carparks. They are located either within, or enroute to, the carparks. If you require a receipt you will need to put your ticket into the paystation then press the receipt button before entering your money. Take the ticket with you and put it into the machine at the carpark exit.
Motor bikes also need to park in the bays provided within the public carparks.
Effective from 1 August 2009 the following charges apply:
Public Carpark |
Fee |
0 - 10 minutes |
Free |
10 - 20 minutes |
$3.50 |
20 - 40 minutes |
$4.00 |
40 minutes - 1 hour |
$5.00 |
1 - 2 hours |
$6.00 |
Each additional hour or part thereof |
$2.00 |
Maximum charge for the first 24 hours |
$16.00 |
Additional days or part thereof |
$14.00 |
Minimum charge for lost tickets |
$20.00 |
Please refer to Airport Notices (Section 3 - Car Parking)
The car parks at Cairns Airport are designed according to Australian Standards to accommodate vehicles of a maximum of 4.9m long x 1.9m wide x 4.0m high.
The car parks are not designed to accommodate vehicles with trailers, caravans, floats etc. or vehicles over the above length, width or height.Please note that parking in prohibited areas or parking an oversize vehicle or a vehicle with a trailer, caravan or float etc. within the car park can incur a fine.There are public drop-off/pick-up zones at the airport which have a height limit of 2.4m.If your vehicle is not suitable for either the car park or the public drop-off/pick-up zones you should make alternative transport arrangements when coming to Cairns Airport. There are several options including Taxis or Limousines, Buses and Accommodation Transfers, or getting family or friends to help you.
Free parking for 10 minutes is available within the terminal car parks to make picking up and dropping off easier and less stressful. In addition, regulated pick up and drop off areas are located outside the terminals. Use of these areas is strictly for pick up/drop off and go only. No waiting or parking is permitted, passengers must be waiting at the kerb for immediate pick up (penalties apply).
Drivers should note that there is a 2.4m height clearance for the public drop-off/pick-up zones.
Each terminal has drop-off/pick-up areas for people with a disability adjacent to the general drop-off/pick-up areas. These areas are only available to vehicles displaying a permit for a person with a disability, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.
If the passenger cannot be left alone some forward planning will help. For example most airlines are happy to provide assistance such as wheelchairs and baggage collection if this is pre-arranged. Alternatively it may be advisable to bring an additional person with you to assist the passenger while you remain with the vehicle.
Drivers should note that there is a 2.4m height clearance for the drop-off/pick-up zones for people with a disability.
Parking for people with a disability is also available within the carparks.
Click on the link to view the Cairns Airport Disability Access Facilitation Plan
For your convenience Cairns Airport Pty Ltd (CAPL) is providing two interim pick-up spaces for people with a disability, the elderly or infirm while the domestic terminal redevelopment continues. These are in close proximity to the temporary baggage collection facility, within the Airport Operations Centre car park. Click here for a map showing their location.
(Please note due to the distance to check-in these spaces are not suitable for drop-off.)
Current Domestic Terminal Roadways, Car Park Entries, Pick-up & Drop-off - click on map to enlarge
Rental car offices are located in the new arrivals facility at the northern end of the Domestic Terminal and in the Arrivals Hall of the International Terminal. Rental car parking is located in the northern end of the Domestic Terminal carpark.
The hire car companies located on airport are:
Avis – www.avis.com.au
Budget – www.budget.com.au
Europcar – www.europcar.com.au
Hertz – www.hertz.com.au
Red Spot – www.redspotcars.com.au
Thrifty – www.thrifty.com.auTaxi ranks are located near both the International and Domestic Terminals. Black & White Taxi ranks are located immediately outside the International and Domestic Terminals.
The taxi fare to Cairns CBD ranges from $15 - $20 depending on destination point.
Metered fares apply in the Black & White Taxi service area (Ellis Beach to Edmonton).
Indicative Fares (per trip) (posted May 2009)
Airport to Holloways Beach - $32.00
Airport to Yorkeys Knob - $40.00
Airport to Trinity Beach - $49.00
Airport to Kewarra Beach - $51.00
Airport to Clifton Beach - $53.00
Airport to Palm Cove - $61.00
Airport to Port Douglas - $168.00 (set price)
Maxi fares (5 or more pax or oversize luggage etc) carry a 50% surcharge.
The above information is provided by Black & White Taxis, phone 131 008.
Limousine bookings must be made prior to arrival. Check the Yellow Pages for companies which operate to and from Cairns Airport:
Sun Palm Transport Group operate airport shuttle bus services to hotels, city centre, Northern Beaches, Palm Cove, Port Douglas and Cape Tribulation.
Pick up point is immediately in front of the arrivals area at both terminals and there is an information desk within the terminal, which if not staffed, has direct-dial telephone. No pre-booking is required.
For timetables and online bookings visit www.sunpalmtransport.com or phone (07) 4087 2900.
Many of accommodation providers in the region operate their own courtesy coach service to and from the airport. Contact them direct for more infomaiton.
Terminal Transfers
A five-minute walk along a covered walkway connects the domestic and international terminals.
Each terminal has drop-off/pick-up areas for people with a disability adjacent to the general drop-off/pick-up areas. These areas are only available to vehicles displaying a permit for a person with a disability, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.
If the passenger cannot be left alone some forward planning will help. For example most airlines are happy to provide assistance such as wheelchairs and baggage collection if this is pre-arranged. Alternatively it may be advisable to bring an additional person with you to assist the passenger while you remain with the vehicle.
Drivers should note that there is a 2.4m height clearance for the drop-off/pick-up zones for people with a disability.
Parking for people with a disability is also available within the carparks.
Click on the link to view the Cairns Airport Disability Access Facilitation Plan
For your convenience Cairns Airport Pty Ltd (CAPL) is providing two interim pick-up spaces for people with a disability, the elderly or infirm while the domestic terminal redevelopment continues. These are in close proximity to the temporary baggage collection facility, within the Airport Operations Centre car park. Click here for a map showing their location.
(Please note due to the distance to check-in these spaces are not suitable for drop-off.)
A trip to the Great Barrier Reef is a must do for any visitor to the region. If you are a vessel owner enjoying our world class Cairns Marlin Marina or a local or tourist in town travelling to the reef with one of the many high quality reef operators, your experience of the reef starts at the Cairns Marlin Marina.
Adjacent to the Reef Fleet Terminal is the large Cairns Regional Council public carpark which provides all day parking for reef visitors. Specific parking and drop off procedures apply to the Reef Fleet Terminal due to the security requirements.
For anyone accessing the reef and/or the Reef Fleet Terminal, procedures exist to cater for persons with disabilities. A vehicle drop down zone is located adjacent to the terminal and you can contact Cairns Airport to provide assistance.
Cairns Marlin Marina, on the edge of the Great Barrier Reef, is Australia’s premier maritime hub, offering a world-class experience to all vessels, from the largest international superyacht, to Australia’s growing private recreational fleet. Cairns is the ideal base from which to experience the Great Barrier Reef, ancient tropical rainforests, idyllic islands and unforgettable cruising and diving. Uniquely located between two world heritage areas; the Great Barrier Reef and the Daintree Rainforest, Cairns is a cosmopolitan city, serviced by international and domestic airports, offering all the amenities associated with a capital city.
The Great Barrier Reef is undisputed as one of the world’s most important natural assets. It is the largest natural feature on earth stretching more than 2,300km along the northeast coast of Australia. Regulations ensure the sustainable use of the Marine Park. These are basic rules for operating which apply to all recreational and commercial users. Most vessels can access almost all areas of the Marine Park without a permit, however, it is advisable to check the current requirements before each visit.
All documents are available on the Great Barrier Reef Marine Park Authority’s web site:
www.gbrmpa.gov.au
T: +61 7 4750 0775
E: tourrec [at] gbrmpa [dot] gov [dot] au
With Cairns ideally positioned on the doorstep of the Great Barrier Reef, the Reef Fleet Terminal enhances the passenger’s experience providing the ultimate departure point to the Reef. The Reef Fleet Terminal is located at the end of Spence Street, between the Pier Shopping Centre and Cairns Harbour Lights and adjacent to the Cairns Marlin Marina. The terminal is the focus of Reef Fleet tourism in Cairns with an estimated minimum of 650,000 passengers departing through the Reef Fleet Terminal annually. For visitors and residents wishing to experience the wonder of the Reef, this terminal enables passengers to discuss their Reef requirements directly with the operators in a central convenient location. The two storey Reef Fleet Terminal has been uniquely designed to process up to 2,000 passengers per day in the peak 8am – 10am period. It also provides office accommodation for operators and retail space for Reef Memories, Tropical Aspects, currency exchange and Al Porto Café and Restaurant. Book your Reef trip directly with the operators including Big Cat Cruises, Great Adventures, Sunlover Cruises, Fitzroy Island Ferries, Reef Magic Cruises, Passions of Paradise, Down Under Dive, Ocean Free and Cairns Habitat Cruises and many others.
Positioned between stunning rainforest, coastal waters and a budding city, Cairns Airport not only boasts great service and accessibility, but is also home to some of the region’s best retail.
With over 3.7 million passengers passing through the airport annually, Cairns Airport Shopping caters for everyone.
Passing time is easy, at the FIRST Tax & Duty Free store ranging a wide selection of the world class brands at low tax and duty free prices.
Just 6km from the heart of Cairns City, you can find an excellent range of shopping items including fashion, news, health & beauty, jewellery, souvenirs, Australiana and designer labels all in one convenient location!
After your shopping is finished you can sit down and relax with an extensive range of quality food outlets featuring International and local cuisine.
Cairns Airport Shopping is the best way to shop in style during your stay in beautiful Tropical North Queensland.
Passengers awaiting flights in the international departure lounge can relax in comfortable surrounds or look through the variety of different shops and restaurants.
Cairns Airport pricing policy guarantees that prices at the airport are comparable with those in the city.
Newslink
Newsagent & Souvenirs
Ampiji
Australian indigenous gifts & souvenirs
BeachCulture
Designer surf wear & accessories
Bico
Bico branded jewellery
F1RST Tax & Duty Free
Duty and tax free products
Galerie Tropical
Australian art & craft
International Currency Exchange
Currency Exchange
Newslink
Newsagent & Souvenirs
Produce of Australia/World of Chocolate
Australian produce & gourmet foods & chocolate to tempt everyone
Purely Merino
High quality fashion, including sheepskin and Merino wool products
Purely Australian
100% Australian made up-market fashion products
Sunglass Hut
The fashion destination of the latest styles in sunglasses. Latest looks from renowned brands such as Bvlgari, Burberry, Dolce & Gabbana, Ray-Ban and Vogue.
Lounge - Bar & Bistro
Sails - Bar, Coffee, Beverages & Pastries
Aussie Burger Bar - Fast food
Hanamatsuri - Japanese cuisine
International Terminal: Foreign currency exchange is located in both arrivals and departure areas.
International Currency Exchange ATMs are located in arrivals and departure areas of the International Terminal.
The following duty-free concessions are available to travellers provided that they do not exceed the specified amounts.
Group 1 - general
A$900 worth of goods (A$450 for people under 18 and both air and sea crew members ) including gifts (given to you or intended for others), souvenirs, cameras, electronic equipment, leather goods, perfume concentrates, jewellery, watches and sporting equipment. Alcohol and tobacco products cannot be included in this concession.
These goods can be:
Group 2 - alcohol
2.25 litres of alcoholic beverages for each passenger aged 18 years or over.
Group 3 - tobacco
250 cigarettes, or 250 grams of cigars or tobacco products for each passenger aged 18 years or over. One opened packet containing 25 cigarettes or less is also allowed.
NOTE: However, if you exceed any of the concession limits set out above, Customs and Border Protection will charge you duty and tax on the entire importation or purchase within that group of items. You can pool your duty free concessions if you are a family travelling together. Family means husband and wife and, if any, a child who is, or children who are, under the age of 18 years.
Most personal items such as new clothing, footwear, and articles for personal hygiene and grooming (but not fur or perfume concentrates) may also be brought into Australia in accompanied baggage free from duty and/or tax.
If you have anything in excess of your duty free concession, declare the goods and provide proof of purchase to Customs and Border Protection for calculation of any duty and tax to be paid.
Failure to declare goods in excess of your concession could result in the application of penalties. If in doubt, contact a Customs and Border Protection officer or call 1300 363 263 (Australia only) for information.
If overseas, call +61 2 6275 6666 or email information [at] customs [dot] gov [dot] au
Payment of customs duty/taxes
Payment of customs duty and/or other taxes may be made in cash or by travellers cheque in Australian dollars or by personal cheque drawn on an Australian Bank or by Credit card (American Express, Mastercard, Visa or Bankcard) - only available at international airports or by electronic funds transfer (EFTPOS) from an Australian bank account only available at international airports.
Further information can be obtained from the Customs and Border Protection website
The TRS enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.
To claim a refund you must:
The refund only applies to goods you take with you as hand luggage or wear onto the aircraft or ship when you leave Australia. It does not apply to services or goods consumed or partly consumed in Australia, such as wine, chocolate or perfume. However, unlike other tourist shopping schemes, most of the goods, such as clothing and cameras, can be used in Australia before departure.
The TRS is open to all overseas visitors and Australian residents, except operating air and sea crew.
The GST refund is calculated by dividing the total amount of the purchase by 11. The WET refund is 14.5 percent of the price paid for wine. For example, if you buy goods for a GST-inclusive price of $660 you will receive a refund of $60. If the $660 is made up of a camera ($460) and wine ($200), you will receive a total refund of $89 (total GST refund of $60 plus $29 WET refund on the wine).
The refund will be paid on goods totalling $300 (GST inclusive) or more, bought from the same store, no more than 30 days before you leave Australia.
You may purchase several lower-priced items from the one store, either at the one time or over several occasions within the 30-day period, provided the total purchase amounts to $300 (GST inclusive) or more. You will have to ask the retailer to consolidate these lower-priced purchases onto a single tax invoice. Be sure the retailer will do this before buying the goods.
You may buy goods from several stores, provided each store's tax invoice totals at least $300 (GST inclusive).
You can collect your refund through one of the following methods:
Customs and Border Protectcion will aim to post cheque refunds within 15 business days. Bank and credit card refunds will be issued by Customs and Border Protection within 5 business days, however, payment will be subject to processing by your bank or card issuer.
If you wish to claim a refund, you must get an original tax invoice from the store where you buy the goods. All stores registered for GST will be able to give you a tax invoice. A refund cannot be given without it.
A tax invoice prominently states the words 'tax invoice' and the Australian Business Number (ABN) of the retailer, the purchase price including the GST paid, a description of the goods, the name of the retailer and the date the purchase was made.
Tax invoices for purchases of $1000 or more must contain additional information, such as the name and address of the purchaser.
More information on tax invoices is available by contacting the Australian Taxation Office.
You will need to present the following at the Customs and Border Protection TRS facility when you depart Australia:
You should note that it is a legal requirement that the person who purchases the goods must be the person who makes the claim for a refund of GST.
Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight. Claims at seaports should be made no earlier than 4 hours and no later than 1 hour prior to the scheduled departure time of the vessel.
Claims can be made after you have passed through Customs and Border Protection and Immigration outward processing.
The TRS facilities are located past Customs and Border Protection and Immigration outwards processing at international airports at Sydney, Brisbane, Melbourne, Perth, Cairns, Adelaide, Darwin and Gold Coast.
They are also available at cruise liner terminals at Circular Quay and Darling Harbour in Sydney and Brisbane, Cairns, Darwin, Fremantle and Hobart.
If you are leaving Australia from the above seaports or any other seaport you should contact Customs and Border Protection to find out if and where you can make a claim.
The following goods are excluded from the TRS:
Please note: You will not receive a refund unless Customs and Border Protection is able to verify that you are taking the goods with you. The goods must be taken on board the aircraft or ship on which you are travelling. You therefore need to include the goods in your hand luggage or wear them onto the aircraft or ship.
For passengers departing from international airports, the process will only take a few minutes. However, you should allow time to complete check-in and outwards clearance formalities and also allow for queues at the TRS facility.
Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.
Claims at seaports should be made no earlier than 4 hours and no later than 1 hour prior to the scheduled departure time of the vessel.
If the goods are to be brought back into Australia, please be aware that they may be subject to GST. Normal passenger concessions apply and include any items for which a TRS claim has been approved (excluding most personal items such as new clothing, footwear and articles for personal hygiene and grooming). If the value of those goods together with overseas purchases exceeds the passenger concession, the goods must be declared to Customs and Border Protection on your return to Australia. Penalties apply to undeclared taxable goods.
If in doubt you should declare the goods to Customs and Border Protection on your return.
More information is contained in the brochure 'Know Before You Go' which is available from Customs and Border Protection.
Further information can be obtained from Customs and Border Protection on:
Phone: Within Australia - 1300 363 263 for the cost of a local call
Outside Australia - 61 2 6275 6666
Internet: www.customs.gov.au
Email: information [at] customs [dot] gov [dot] au
Customs and Border Protection Complaints and Compliments
Phone: Within Australia - 1800 228 227 freecall
Outside Australia - 61 2 6275 6666
Email: comments [at] customs [dot] gov [dot] au
For general tax reform enquires contact the Australian Taxation Office on
Phone: 13 61 40 for the cost of a local call
Internet: www.taxreform.ato.gov.au
If you do not speak English and need help, phone the Translating and Interpreting Service (TIS) on 13 14 50. A TTY (teletypewriter) service is available by contacting 1300 130 478.
The departure lounge at the domestic terminal is the perfect place to relax and pick up the last minute souvenirs or gifts prior to departure.
From exquisite gems to a paperback novel, from a gourmet sandwich to the convenience of take-away - the variety is endless.
BeachCulture
Designer surf wear & accessories
Bijoux Terner
Watches, sunglasses, jewellery & accessories
Discover
Australian gifts and souvenirs
HUB
Drinks, snacks and convenience lines
International Currency Exchange
Money exhange
Newslink
News, books & souvenirs
Purely Australian Clothing
100% Australian made gifts, souvenirs & clothing
Purely Merino
High quality fashion, including sheepskin and Merino wool products
Produce of Australia
Australian produce & gourmet foods
Sunglass Hut
The fashion destination of the latest styles in sunglasses
Hungry Jacks - Fast food
Coffee Club - Coffee, beverages meals & snacks
Skybury - Café featuring locally produced coffee plus beverages meals & snacks
Espresso Café - located at Baggage Claim
Healthy Habits - salads, sandwiches, rolls, snacks, juices and smoothies
Coming soon:
Blue Sky Brewery
La Porchetta
Skybury Landside Cafe
Domestic Terminal: Foreign currency exchange is located in the Departure Lounge.
ATMs are located in arrivals and departure areas of the Domestic Terminal.
Cairns Airport is Australia's leading regional airport, providing air links to a range of domestic and international locations.
Currently the Domestic terminal is undergoing major redevelopment to facilitate these growing passenger numbers.
Domestically, Qantas, Jetstar and Virgin Blue all operate out of Cairns, which now has scheduled services to all mainland state capital cities as well as various regional locations.
Cathay Pacific, Jetstar, Air New Zealand, Continental and Air Nuigini take up the international routes providing access to a variety of international locations.
To access the Cairns Airport Cyclone Plan click here
Terminal area
The international terminal is 25,419m2.
Accommodation
Accommodation boards are located in the arrivals hall of the international terminal. A free telephone is provided with direct lines to the accommodation centre. Transport may also be arranged through the accommodation house.
Automatic Teller Machines
A cash transaction machine is located in the arrivals area of the international terminal and accepts most cards.
Currency Exchange
For arriving international passengers a currency exchange booth is located within the baggage reclaim area as well as out in the public arrivals hall. For departing international passengers a currency exchange is located in the departure lounge.
Porterage Groups
A porterage service is operated by TLC Airport Luggage Services. Bookings are required in advance and the cost is charged per bag. Large luggage truck also available.
Contact details: tlc [at] bigpond [dot] net [dot] au
Mob: 0417 635195 / 0417 635142
Fax: 07 4034 3305
Post Office
There is a mailbox located beside the accommodation board under the stairs in the international arrivals hall.
Public Amenities
Toilets, showers, baby-care and disabled facilities are located both landside and airside.
Shopping & Dining
There are a variety of stores in the departure lounge including food outlets, clothing stores and a newsagent.
Terminal Transfers
A five-minute walk along a covered walkway connects the two terminals.
Trolleys
Trolleys are free to international arriving passengers and are located in the arrivals baggage collection area.
There is a minimal charge for trolley use when departing. The trolleys are located outside the departures (ie. western end) of the terminal near the crosswalk and also outside the arrivals hall and in the carpark.
Telephones
Local, interstate and international calls may be made from the public telephones in both terminals.
Baggage Storage
Baggage Storage is available at the terminal, please contact Smart Carte Australia Pty Ltd who can assist with your baggage storage needs (Ph 0407 359 678 or email chris [at] smartecarte [dot] com [dot] au). Storage costs are as follows:
Up to 3 hours $7 (small) $9 (large)
Over 3 hours $11 (small) $15 (large)
Arrivals, First Floor
Please download pdf for more details.
Departures, Second Floor
Please download pdf for more details.
Terminal Transfers
A five-minute walk along a covered walkway connects the domestic and international terminals.
Access for People with a Disability
Each terminal has drop-off/pick-up areas for people with a disability marked at the kerbside. These areas are only available to vehicles displaying a permit for a person with a disabiltiy, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.
Parking for people with a disability is also available within the car parks.
Lost Property
Please contact Cairns Airport on (07) 4080 6703 if you believe you have lost something in the terminal or car parking areas. Lost property will be retained for 3 months.
If you believe you have left something on an aircraft, you will need to contact your airline directly.
Terminal area
The domestic terminal is 17,545m2.
Accommodation
Accommodation boards are located in the arrivals area of the domestic terminal. A free telephone is provided with direct lines to the accommodation centre. Transport may also be arranged through the accommodation house.
Automatic Teller Machines (ATMs)
A cash transaction machine is located in the departure lounge of the domestic terminal and accepts most cards.
Currency Exchange
A currency exchange booth is located in the departure lounge for arriving and departing passengers.
Departure Lounge
Located in the central section of the domestic terminal and contains retailers, money exchange and other facilities. All airlines utilise the departure lounge for departing passengers.
Porterage - Groups
A group porterage service is operated by TLC Airport Luggage Services. Bookings are required in advance and the cost is charged per bag. Luggage truck transfers also available.
Contact details: tlcport [at] bigpond [dot] net [dot] au
Mobile: 0417 635195
Fax: 07 4039 1053
Post Office
There is a mailbox beside the accommodation board in the domestic terminal main concourse area as well as in the arrivals area.
Public Amenities
Toilets, showers, baby-care and disabled facilities are located both landside and airside.
Shopping & Dining
There are a variety of stores in the departure lounge including food outlets, clothing stores and a newsagent.
Telephones
Local, interstate and international calls may be made from the public telephones in both terminals.
Terminal Transfers
A five-minute walk along a covered walkway connects the two terminals.
Trolleys
There is a charge to use the luggage trolleys when departing. The trolleys are located outside the arrivals and departures areas and in the carparks.
Baggage Storage
Baggage Storage is available at the terminal, please contact Smart Carte Australia Pty Ltd who can assist with your baggage storage needs.
Phone: 0407 359 678
Email: chris [at] smartecarte [dot] com [dot] au
Up to 3 hours $7 (small) $9 (large)
Over 3 hours $11 (small) $15 (large)
Terminal Transfers
A five-minute walk along a covered walkway connects the domestic and international terminals.
Each terminal has drop-off/pick-up areas for people with a disability adjacent to the general drop-off/pick-up areas. These areas are only available to vehicles displaying a permit for a person with a disability, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.
If the passenger cannot be left alone some forward planning will help. For example most airlines are happy to provide assistance such as wheelchairs and baggage collection if this is pre-arranged. Alternatively it may be advisable to bring an additional person with you to assist the passenger while you remain with the vehicle.
Drivers should note that there is a 2.4m height clearance for the drop-off/pick-up zones for people with a disability.
Parking for people with a disability is also available within the carparks.
Click on the link to view the Cairns Airport Disability Access Facilitation Plan
For your convenience Cairns Airport Pty Ltd (CAPL) is providing two interim pick-up spaces for people with a disability, the elderly or infirm while the domestic terminal redevelopment continues. These are in close proximity to the temporary baggage collection facility, within the Airport Operations Centre car park. Click here for a map showing their location.
(Please note due to the distance to check-in these spaces are not suitable for drop-off.)
Please contact Cairns Airport on (07) 4080 6703 if you believe you have lost something in the terminal or car parking areas. Lost property will be retained for 3 months.
If you believe you have left something on an aircraft, you will need to contact your airline directly.
www.cairnsgreatbarrierreef.org.au lets you plan and book your tropical escape to the reef, rainforest, and outback. With information on people and places, and the natural escapes that makes Tropical North Queensland such a world-renowned destination.
The following links provide valuable information for those planning to travel the Cairns region, including fast access to tourism operators and local business information.
Cape York Peninsula is one of the last remaining wilderness areas of Australia. It is a peopled wilderness offering a diversity of culture, language, environment and lifestyles that make it a truly unique place to visit.
www.cypda.com.au
Extending from the Great Dividing Range in the east, to the Northern Territory border in the west, the Gulf Savannah region of Tropical North Queensland covers an area of 186,000 square kilometres.
www.gulf-savannah.com.au
This site is the gateway for information on all aspects of the Great Barrier Reef Marine Park and World Heritage Area.
www.gbrmpa.gov.au
Mission Beach is approximately half way between Cairns and Townsville on Queenslands north tropical coast and is the gateway to the famous Dunk and Bedarra islands.
www.missionbeachtourism.com
Tourism Less than an hour from Cairns is the Cairns Highlands or known by the locals as the Atherton Tablelands. The cool, tropical Tablelands are set on rolling plateaux at an average of 700 metres above sea level. The Highlands offer a true mountain retreat with a superb range of natural and developed attractions.
www.athertontableland.com
The Great Barrier Reef & Daintree Rainforest Coast, a spectacular 200 kilometre sweep of coastline along the shores of the Coral Sea in Tropical North Queensland Australia.
www.pddt.com.au
The role of Tourism Palm Cove is to promote domestic and international tourism to Palm Cove and increase industry awareness of Palm Cove as Cairns premier beach destination.
www.tourismpalmcove.com
An all in one information website for Port Douglas & The Daintree Region.
www.tourismportdouglas.com.au
Bed & Breakfasts, Farm Stays, Ruralstays and Outback Stations throughout Tropical North Queensland are an ideal way to make the most of your holiday.
www.bnbnq.com.au
In 1990 the Commonwealth and Queensland Governments agreed on a framework to manage the Wet Tropics World Heritage Area.
www.wettropics.gov.au
Whether you are backpacking on a budget, or living it up on your holiday of a lifetime, TourSafe Queensland is designed to help you have a safer and more enjoyable holiday experience.
www.police.qld.gov.au/toursafe
For further information on Alcohol Restrictions that apply for some Indigenous Communities within Queensland.
www.mcmc.qld.gov.au
